AWB Logistics Editor
Modernizing legacy freight management software for Windows 11
Lead - Product Designer
3 days
Windows 11
Challenge
The "Legacy Trap" Air Waybill (AWB) processing is the backbone of global logistics, requiring precision and speed. The existing software was trapped in a 1990s-era interface that created high cognitive load for operators.
Key Issues Identified
High Error Rate: The scattered layout and lack of visual hierarchy increased the risk of critical data entry errors.
Zero Feedback: Users had no visibility into system status or validation errors until it was too late.
Training Bottleneck: The non-intuitive interface required extensive training for new freight forwarders.
Understanding AWB Users
Market Research
Inspired Wireframe
Proposed UI - Using Windows UI
Let's run a Heuristic Evaluation on the Proposed UI
Jakob Nielsen's 10 Heuristic evaluation is a process where we use rules of thumb to measure the usability of user interfaces in independent walkthroughs and report issues. We use established heuristics and reveal insights that can help us enhance product usability before development phase.
The Outcome (Projected)
Projected Impact
35% Faster Data Entry due to logical grouping and auto-complete fields.
Reduced Training Time by leveraging native OS patterns.
100% Compliance with IATA standards via built-in validation checks.
